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Privacy policy
Collection and Use of Personal Information
During the sales and service process for home products, we may collect and use the following information from you:
• Registration & Account Information:
When you create an account, we may collect your mobile number, email address, username, and password.
Some services also allow you to log in using third-party accounts . In such cases, we may access your profile picture, nickname, and OpenID from the respective platform to identify you account.
• Purchase & Delivery Information:
When you make a purchase, to complete delivery and issue invoices, we need to collect the recipient's name, delivery address, mobile number, and invoicing information (such as the invoice title and tax ID number).
• Service Experience & Function
Optimization: To enhance your user experience, we may collect your browsing history, search records, device information (e.g., device model, IP address), and your feedback or comments on our products or services. For smart home products, this may also include device-related operational status, usage frequency, or sensor data.
• Personalized Recommendations & Marketing: Subject to your consent, we may use your browsing history, search records, and preference profiles to send you personalized product recommendations or promotional information that might interest you via email or SMS. You can usually manage these communications at any time through the options we provide (e.g., disabling personalized
recommendations in your account settings, or using the unsubscribe link in emails).
Sharing and Disclosure of Personal Information
Typically, we do not share your personal information with unrelated third parties, except in the following circumstances:
• Necessary Service Delegation: To provide you with services such as payment processing, logistics, and data analysis, we may engage authorized partners to handle some of your information. These partners can only access the information necessary to perform their functions and must take confidentiality measures as required by us.
• Legal and Compliance
Requirements: We may disclose your information when necessary to
comply with laws and regulations, respond to requests from judicial authorities, or protect public interests.
• Changes in Corporate Structure: In the event of a merger, acquisition, or asset transter, your personal information may be transferred as part of the transaction. We will notify you of any such changes via appropriate channels.
Your Rights and Choices
You have the following rights regarding your personal information:
• Access and Correction: You may access and correct your personal information.
• Deletion and Account Deletion: You may request the deletion of your personal information or the deletion of your account. Please note that account deletion may affect your ability to continue using certain services.
• Withdrawing Consent and Opting Out of Marketing: You can adjust your privacy settings at any time, such as choosing whether to receive marketing communications, or control the use of cookies and other tracking technologies through methods like app permission settings or browser configuration.
Information Security and Protection Measures
We are committed to protecting the security of your personal information by implementing reasonable technical and administrative measures, such as:
• Technical Measures: Utilizing encryption technologies, anonymization processing, and deploying anti-leakage programs.
• Administrative Measures: Executing confidentiality agreements with employees and restricting data access privileges.
Cross-Border Data Transfe
If your personal information needs to be transferred abroad, we will explicitly inform you at the time of collection and comply with the requirements of applicable laws and regulations to ensure the data receives an adequate level of protection.
Protection of Minors'Information
Our products and services are primarily intended for adults. If you are a minor, please use our services under the guidance of a guardian. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information as soon as possible.
Policy Updates and Notifications
Our Privacy Policy may be updated from time to time. Should any changes occur, we will notify you through prominent means such as website
announcements or email, and will specify the latest effective date. We recommend that you review the policy periodically to stay informed of updates.
Last Updated: August 17, 2025